PRIVACY AND SECURITY POLICY
This app is the property of MyHome. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy policy our position regarding certain privacy matters.
This privacy and security policy covers all data that is shared with us by a visitor to this website whether via www.myhomeapp.com directly or indirectly via email or other communication channels.
When you use this app we protect your private information by keeping it on a secure server with a 128-Bit SSL encrypted SSL certificate.
We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. Myhome uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers.
Our Privacy Policy provides an explanation as to what happens to any personal data that you share with us or that we collect from you either directly or indirectly.
- Information That We Collect
In operating our app we may collect and process the following data about you:
1.1 Details of your visits to our website and the resources that you access, including but not limited to traffic data, location data, weblog statistics and other communication data.
1.2 Information that you yourself provide to us by filling in forms on our app, such as when you register to receive information, a newsletter etc.
1.3 Information provided to us when you communicate with us for any reason whether it be by email or on the appe.
- Use of Cookies
On occasion, we may gather information about the phone that you are using for our services and to provide statistical information regarding the use of our website to our suppliers.
Such information will not identify you personally as it is merely statistical data about our app visitors and their use of our app. This statistical data does not identify any personal details whatsoever. It is simply utilised by us to analyse how visitors to www.myhomeapp.com interact with the app so that we can continue to develop this app and make it an even better experience for our visitors.
We may gather information about your general internet use from time to time by using a cookie file that is downloaded to the phone that you are using. Where used, these cookies are downloaded to the device that you are using automatically. This cookie file is stored on the hard drive of the device that you are using as cookies contain information that is transferred to the computer’s hard drive. They also help us to further improve our app and the service that we provide to you and do not provide any personal information.
- Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for any or all of the following purposes:
3.1 To provide you with information that you have requested from us, relating to our products and/or services and also to provide information on other similar or relevant products which we feel may be of interest to you, where you have consented to receive such information from us.
3.2 To meet our contractual commitments and obligations to you.
3.3 To notify you about any important and/or relevant changes to our app, such as improvements or service/product changes that may affect our service or your browsing experience.
3.4 If you are an existing client, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you as such goods and services may be of a particular interest to you.
3.5 Further, we may use your data to provide our suppliers with aggregate statistical information about our website visitors.
- Storing Your Personal Data
4.1 Data that is provided to us is stored on our secure servers. Private details relating to any transactions entered into on our site will be encrypted to ensure its safety.
4.2 The transmission of information via the internet is not completely secure and therefore we cannot unfortunately guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential. We cannot be held liable for any loss or damages suffered as a result of your providing us with personal and/or financial information where every effort has been made by us to protect such information to the best of our ability.
- Compliance with POPIA
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa. This section outlines how we collect, use, store, and protect your personal information.
5.1. Your Rights Under POPIA
You have the following rights regarding your personal information:
– Access: You may request access to the personal information we hold about you.
– Correction: You may request that we correct or update your personal information.
– Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
– Objection: You may object to the processing of your personal information for specific purposes.
- Third Party Links
You may find links to third party websites on our app. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies or lack thereof whatsoever as we have no control over them.
- Contacting Us
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at info@myhomeapp.com.